Montpelier

David O’Brien
Managing Partner
(802) 223-9652

Dave O’Brien is a lifelong resident of Montpelier. He graduated from Montpelier High School in 1984 and the University of Vermont in 1989. Dave got his start in the insurance industry selling farm insurance in Chittenden County. That particular job was not a fit, but the career was. In 1991, he went to work for Noyle W. Johnson. Dave has ownership in the agency and his responsibilities include all facets of agency management as well as sales. Dave lives in Middlesex with his wife Hannah, son Tucker and daughters Elise and Quinn.

Timothy Ayer
Partner
(802) 223-9654

Timothy M. Ayer is the Treasurer of Noyle W Johnson Insurance Agency, Inc. Tim began his insurance career in 1980 with the Noyle W Johnson Insurance Group in a sales position .Tim graduated from Bishop University in Quebec with a BA degree in Business Administration. In 1982, Tim became an owner in the agency. In 1987 he transferred to Montpelier, Vt. where he opened a branch office. Tim went to Montpelier High School and has lived in Central Vermont his entire life. He is active in the community, enjoys coaching youth sports and attending his children’s sporting activities. Tim lives in Middlesex, Vt. with his wife Carol. He has six children.

Sean Starr, CIC
Partner
(802) 661-3965

Sean joined the Noyle W Johnson team in 2006 as an Account Manager focusing primarily on commercial business. Sean most recently worked for Hickok & Boardman Insurance in Burlington as a commercial producer and prior to that was the Director of North American Sales for Tubbs Snowshoes in Stowe. Sean is a native Vermonter growing up locally and graduating from the University of Vermont in 1993. Sean holds a Commercial Lines Coverage Specialist designation from the Hartford School of Insurance and holds a Certified Insurance Counselor designation. Sean lives in Worcester with his two sons.

Audrey Macie
Director of Agency Operations
(802) 223-9650

Audrey joined the Noyle W Johnson Insurance Group in 2012. Audrey has 2 years of insurance support and 2 years of personal lines underwriting experience with New England Excess Exchange. Audrey has completed INS 21 in pursuit of the AINS (Associates in General Insurance) designation and is a member of the Vermont Association of Insurance Women. Audrey lives in Danville, VT., with her husband and step-son. They enjoy spending time outdoors by the pool and kayaking with their chocolate lab.

Silke Vasseur
Personal Lines Account Manager
(802) 223-2157

Silke joined the Noyle W Johnson Insurance Group in 1988 part time while attending Montpelier High School. She worked as a file clerk and receptionist and soon after graduation became a full time employee as a customer service agent. Silke has completed the required courses to receive her CPIW designation, INS 21, INS22 and INS 23 as well as several insurance related classes given by the industry. Silke is an active member of the Vermont Association of Insurance Women and the Washington Baptist Church.

Becky Durkee
Personal Lines Account Manager
(802) 223-1281

Becky started working for NWJ in 1987 as a part time file clerk and in customer service support prior to graduating from Twinfield High. After graduation Becky shared a full time position with her sister, Betsy. As the agency grew, she was promoted to full time customer service agent. Becky completed the required courses and earned the CPIW designation. She has completed CISR courses, Personal Residential, Agency Operations and Personal Auto in pursuit of that designation. Becky is an active member of the Vermont Association of Insurance Women and the National Association of Insurance Women.

Betsy Dutil
Personal Lines Account Manager
(802) 223-9667

Betsy began her insurance career in 1987 as a part-time file clerk and in customer service support, prior to graduating from Twinfield High. After graduation, Betsy shared a full time position with her sister, Becky. She then was promoted to a full time customer service agent. Betsy completed the required courses needed to earn the CPIW designation. She has also completed courses required for the CISR designation, Personal residential and Agency Operations. Betsy is an active member of the Vermont Association of Insurance Women and serves on the agency advisory council committee for the Safeco Insurance Company. Betsy and her husband Robert live in Marshfield.

Diane Boutin
Personal Lines Account Manager
(802) 223-7240

Diane joined the Noyle W Johnson Insurance Group in 1999 and was our receptionist and customer service support person for a number of years. Diane was promoted to customer service agent in 2003. She serviced our payroll deduction accounts and then a portion of our regular agency accounts. Diane is responsible for maintaining current licensing of our agents. Diane has completed INS 21 and INS 22 in pursuit of the CPIW designation. Diane is active in the Vt. Association of Insurance Women.

Carole Noury
Commercial Lines Account Manager
(802) 223-9651

Commercial Lines Account Sales Commercial Lines Customer Service Agent Working Supervisor Carole joined the Noyle W Johnson Insurance Group in 1994. She has 15 years of experience in property and casualty, primarily with business accounts. Carole performs a dual role, selling and servicing accounts. Carole has completed several insurance courses and is a Certified Insurance Counselor, Accredited Advisor in Insurance and holds the CPIW designation. Carole has completed CPCU 1 & 2.

Pamela J. Poland, CIC, CISR
Commercial Lines Account Manager
(802) 223-8754

Pam joined Noyle Johnson Group in 2008.  She has 41 years of experience in property and casualty insurance handling both personal and commercial accounts.  Pam has held the Certified Insurance Counselor (CIC) designation continuously since 1989 and the Certified Insurance Service Representative (CISR) designation since 2015.

David Coletti
Insurance Advisor
(802) 223-9660

David is a local Montpelier native graduating from Montpelier High School, and now resides in Middlesex, VT. He joined Noyle W Johnson in January 2012 with 15 years of experience in the Insurance Business working in Central Vermont. David is providing both Personal and Commercial Insurance to new and existing customers.

Kerri Surridge
Insurance Advisor
(802) 223-8703

Kerri joined Noyle W Johnson Group in the fall of 2014. She has a strong customer service back ground, and 11 years of sales experience. In 2003 she graduated from Spaulding High School, and now resides in Fayston, VT. Kerri’s the newest addition to our sales team, providing both Personal and Commercial insurance to new and existing customers.

Patricia Breen
Personal Lines Account Manager
(802) 661-3958

Pat joined Berg, Carmolli & Kent Insurance as a Personal Lines Customer Service Representative in June of 1982. Prior to that she was employed as a Personal Lines Underwriter for an insurance company in Boston, MA. Pat lives in Barre Town with her husband and two daughters

Jeannette DeForge
Claims Manager
(802) 661-3959

Having joined Berg, Carmolli & Kent in 1973, Jeannette is our receptionist and Claims handler. She is responsible for the reporting of both Personal and Commercial Lines Claims. For a number of years, she has also been involved in the processing/issuance of Bid and Performance-Payment Bonds for several of our large accounts. Jeannette resides in Barre Town with her husband and children. In her personal time, she enjoys cooking, gardening and volunteering in the community.

Cindy Sorrell, CISR, CRIS
Commercial Lines Account Manager
(802) 661-3964

Cindy joined the Noyle Johnson Group in 2008. She has 30 years of experience in Property & Casualty insurance. She has completed many industry courses resulting in the Certified Insurance Service Representative (CISR) and the Construction Risk Insurance Specialist (CRIS) designations. Cindy is an active member of the Vermont Association of Insurance Professionals.

Carol Poulin
Commercial Lines Account Manager
(802) 661-3968

Carol started her insurance career at Vermont Mutual in 1985. Carol began her career with Noyle W. Johnson in 1987 at the Elm St. Montpelier office. She has over 20 years of experience in property and casualty, primarily with business accounts. Carol has completed INS 21, INS 22 and INS 23 in pursuit of the CPIW designation. She is an active member of the National and Vermont Association of Insurance Women.

Nancy Hall
Accounting
(802) 223-8750

Nancy joined Noyle W Johnson in 2005, previously working at National Life Insurance Company, the former Wheels Transportation and VSECU. Nancy works in our Accounting Department and is involved with most aspects of the agency accounting and is back up to the Business Manager. Nancy enjoys spending time at her summer camp on Lake Carmi. A native Vermonter, Nancy has two adult children and three grandchildren. Nancy lives with her husband Jim in Northfield.

Donna Paige
Accounting
(802) 223-9657

Donna graduated from the University of Delaware with a Bachelor of Science in Accounting. After working ten years in public accounting she moved to Vermont planning to work only in her husband’s business. Five years after moving to Vermont she started working full time for Noyle W Johnson Insurance Agency and part time for her husband. She started with Noyle W Johnson at their Plainfield office moving with their continued growth into the Noyle Johnson Group located in Montpelier, Barre and Danville.

Natalie Boivin
Commercial Lines Account Manager
(802) 223-8704

Natalie joined Noyle W Johnson Group in the summer of 2016 as a Commercial Account Manager. She worked in the environmental construction industry for 9 years as an Environmental Scientist and has a strong customer service background. She decided to make a career change and made the transition into the insurance industry. Natalie lives in Barre City with her husband and cat.

Gail Hill
Personal LInes Remarketing and Sales
(802) 223-9647

Gail joined the Noyle Johnson Team in March of 2014 and brings with her 29 years of insurance experience, along with the CISR designation. Residing in West Topsham, she lives with her son and her two Papillion’s. Gail’s position at Noyle Johnson allows her to uncover potential savings for new and current clients. She enjoys working with the public and looks forward to meeting new people.

Crystal Farnham
Commercial Lines Account Manager
(802) 223-9644

Crystal joined the Noyle Johnson Group in January of 2016 as a Commercial Lines Account Manager. Crystal has 10+ year’s of experience in the insurance industry; first as a secretary, then a personal lines producer and then on to a Commercial Lines Account Manager. Crystal resides in Williamstown with her husband and daughter

Sarah Bissonnette
Commercial Lines Account Manager
(802) 661-3960

Sarah joined the Noyle Johnson Group in September of 2018 as a Commercial Lines Account Manager. Sarah got her start in the insurance industry in 2013 working as a Commercial Lines Assistant at People’s United Insurance Agency. Sarah lives in Waterbury with her daughter Kaylee. She enjoys spending time with her family and friends as well as being outdoors hiking and finding waterfalls.

Holly French
Commercial Lines Account Manager
(802) 223-9655

Holly French joined the Noyle Johnson Group in January of 2007. Holly worked in our Montpelier office as a Commercial Lines Account Manager and in 2015 had her son Archer. She then worked as our Risk Placement Specialist helping to provide our producers with quotes for new clients and in that time also learned some roles in our Personal Lines department. In 2019 we opened our office in Bethel, VT and Holly now works there three days a week as the Commercial Lines Account Manager and the remainder of her week is spent Quality Managing for two of our other Commercial Lines staff members. Holly owns her home in South Barre and resides with her son and fiancé. In her spare time she enjoys going for hikes in the woods, spending weekends at camp and making new memories with her family.